Each year the LGPro Annual Conference hosts the LGPro Awards for Excellence. The awards offer a chance for people from across Victorian local government areas to share and celebrate the incredible work we do as a sector.
CEO, Jacqui Weatherill said, “It is terrific for Greater Dandenong be recognised on the big stage like this and I am very proud of all the teams who were nominated and the finalists who represented us at the Grand Hyatt in Melbourne this week.”
Nominees
Five amazing Greater Dandenong projects were nominated for awards across different categories:
EventConnect (finalist)
The Festivals and Events Team disrupted a lengthy, complex event permit processes to create a new streamlined, customer-centric process that has been encouraging our community to create free events.
#Filtered Body Image project (finalist)
A Youth and Family Services project responding to the challenges our young people face with body dissatisfaction and dysmorphia.
Greater Dandenong Children’s Festival
Lead by the Festivals and Events team this is a family celebration of child-friendly programming including activities delivered by departments across Council and local external organisations.
Tashabok: A Celebration of Diversity
An evolving exhibition by Azza Zein and coordinated by the Arts team. Audiences explore the complex stories of displacement, migration and the unseen connections between objects, bodies and labour.
Noble Park Revitalisation Board Program
A placemaking and revitalisation project to improve community experience, sense of safety, community pride, connectedness and pedestrian walkability through the transformation of public spaces in Noble Park.
The big winner
We’ll be sharing more information on each project with you over the coming weeks. For now, let’s celebrate our big winner. Drumroll please…
The EventConnect project in the Customer Experience Award Category
The Customer Experience Award category recognises customer service improvements that enhance a council’s overall customer experience through innovative strategies, exceptional service delivery and a commitment to customer satisfaction.
Jacqui offered Marcus, Yohana and the whole Festivals and Events team a big congratulations.
“I was so excited to hear that we won the won LGPro customer experience award for the Event Permit process. What a fantastic achievement. Your team is amazing and I am so proud of you!
“Without abandoning risk assessments or forgetting about regulatory requirements, you moved bureaucratic barriers out of the way.
“You made this process accessible and friendly for volunteer-run organisations and people who are not professional events organisers.
“We set people up for success, and this customer-centric approach is a real credit to the team. Well done.”